Privacy Policy

Privacy Policy

Last Updated: Sep 7, 2025 (v1.1)

SkillBench, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website, www.skillbench.com, and our related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, and company name when you create an account.
  • Usage Data: Information about how you use our Services, including your IP address, browser type, access times, and pages viewed.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and store certain information, as detailed in our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services.
  • To communicate with you, including responding to your inquiries and sending you service-related updates.
  • To monitor the usage of our Services and to detect, prevent, and address technical issues.
  • To comply with legal obligations and protect our rights.

3. Information Processed on Behalf of Our Customers

When we provide our Services to enterprise customers, such as Microsoft, we act as a “data processor” on their behalf. In this role, we process personal data under the direction of our customer, who is the “data controller.”

Our customer’s privacy policies govern the collection and use of this data. For example, if you are using SkillBench as part of a service provided by Microsoft, Microsoft’s data practices are described in the Microsoft Privacy Statement. You can review the Microsoft Privacy Statement here: https://go.microsoft.com/fwlink/?LinkId=521839.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

  • With Service Providers (Sub-processors): We engage third-party service providers to assist us in operating our Services. These providers are required to protect your information and may not use it for any other purpose. A list of our sub-processors is available on our website.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Breach Notification

SkillBench, Inc. is committed to protecting user data. In the event of a data breach involving personal data, we will promptly assess the impact and notify affected users and relevant supervisory authorities without undue delay, and no later than 72 hours after becoming aware of the breach, where required by applicable law.

6. DMCA Compliance

SkillBench, Inc. complies with the Digital Millennium Copyright Act (DMCA). If you believe that any content available through our Services infringes your copyright, please notify us by sending a DMCA takedown notice to privacy@skillbench.com. Upon receipt of a valid notice, we will promptly investigate and take appropriate action, including removal of the infringing content.

7. User Ownership of Uploaded Data  

Users retain full ownership of the data and content they upload to the Services. SkillBench does not claim any ownership rights over user-uploaded content. The Services process and store uploaded data solely for the purpose of providing and improving the Services, in accordance with this Privacy Policy. Users may exercise their rights to access, correct, delete, or transfer their uploaded data at any time by contacting us at privacy@skillbench.com.

8. User Ownership of Uploaded Data  

SkillBench, Inc. may process and store personal data in the United States and other regions where our service providers operate. We ensure that any cross-border data transfers are conducted securely and in compliance with applicable data protection laws, so that users’ personal data remains protected regardless of where it is processed.

9. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at privacy@skillbench.com. If you are using our service through one of our customers, we may direct your request to that customer to handle.

Under applicable data protection laws (such as GDPR), you also have the following rights:

  • Right to Object – Object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Right to Restrict Processing – Request that we limit the way we process your data under specific conditions.
  • Right to Data Portability – Request a copy of your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON) so that you can reuse it for your own purposes across different services.

We will respond to such requests in accordance with applicable legal requirements and within the timelines required by law.

10. Automated Decision-Making

SkillBench does not use automated decision-making, including profiling, in a way that produces legal or similarly significant effects on individuals. Some features may use data analysis to provide recommendations or insights to improve productivity, but users retain full control over whether or how to act on these suggestions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@skillbench.com.