Privacy Policy

SkillBench, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive from users of our website, www.skillbench.com, and our related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

Personal Information: Information that identifies you as an individual, such as your name, email address, and company name when you create an account.
Usage Data: Information about how you use our Services, including your IP address, browser type, access times, and pages viewed.
Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to operate and improve our Services, measure usage, and personalize content.
Each cookie used is documented with its purpose and type (e.g., session cookie, persistent cookie, functional, analytical, or advertising).
Where possible, we use session cookies that expire when you close your browser.
If persistent cookies are used, they will not have an expiration date longer than 13 months from the time you last visited our Services.
Full details are provided in our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, maintain, and improve our Services.
To communicate with you, including responding to your inquiries and sending service-related updates.
To monitor the usage of our Services and detect, prevent, and address technical issues.
To comply with legal obligations and protect our rights.

3. Information Processed on Behalf of Our Customers

When we provide our Services to enterprise customers, such as Microsoft, we act as a data processor on their behalf. In this role, we process personal data under the direction of our customer, who is the data controller.

Our customer’s privacy policies govern the collection and use of this data. For example, if you are using SkillBench as part of a service provided by Microsoft, Microsoft’s data practices are described in the Microsoft Privacy Statement.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

With Service Providers (Sub-processors): We engage third-party service providers to assist us in operating our Services. These providers are required to protect your information and may not use it for any other purpose. A list of our sub-processors is available on our website.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Rights (Including GDPR Rights)

If you are located in the European Economic Area (EEA), the United Kingdom, or other regions with similar data protection laws, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access – Obtain a copy of your personal data.
Right to Rectification – Correct inaccuracies in your personal data.
Right to Erasure – Request deletion of your personal data, subject to legal or contractual restrictions.
Right to Restrict Processing – Limit how we process your data under certain circumstances.
Right to Data Portability – Receive your data in a portable format.
Right to Object – Object to certain processing activities, including direct marketing.
Right to Withdraw Consent – Withdraw your consent at any time where processing is based on consent.

To exercise these rights, please contact us at privacy@skillbench.com. If you are using our service through one of our customers, we may direct your request to that customer for handling.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
privacy@skillbench.com